Free Pick-Up and Delivery Frequently Asked Questions
Elite Cleaners Free Pick-Up and Delivery Service Frequently Asked Questions
How Do I Pay For Service? All of our Pickup and Delivery customers are setup on a convenient charge account. For everyone's security and protection delivery personnel cannot collect payments. Using a card on file you will be charged on a monthly basis or after every delivery. Itemized statements will be provided by mail or email on a monthly basis.
When will be garments be picked up and delivered? Customers are set-up on a convenient Monday/Thursday schedule or Tuesday/Friday schedule. Garments picked up on Monday will be delivered on Thursday and garments picked up on Thursday will be delivered on Monday.
Are all of your services offered for Pick-up and Delivery? Yes! Our pick-up and delivery customers may take advantage of all services offered by Elite Cleaners. This includes household items (bedspreads, comforters, etc.) leather and suede, simple alterations and more.
Where do I put my garments to be picked-up? Once you are signed up we will deliver an Elite Cleaners drawstring bag at no charge. When your driver picks up and delivers he will leave you with another bag for your next order. Our customer service representatives will contact you to discuss your preferred location for your garments to be picked-up and delivered.
What if I have a special request? A convenient form will be supplied in each bag for you to fill out if you have any special request or specific cleaning instructions. For example, repair hem in pants, box laundered shirts, no crease etc.
Still have questions? If you have any questions or concerns complete the form below or call our corporate office at 704-296-9336 and one of our customer service representatives will contact you to answer any additional questions you may have.
Signup for Elite's Free Pick-Up and Delivery Service
Start enjoying the added convenience of home, apartment or office pickup & delivery service. One less errand gives you more time to enjoy life! Complete the form below and we will contact you to make arrangements. You can also sign-up by phone by calling our corporate office at 704-296-9336.