Reviews & Testimonials
Lesley W. - Indian Trail, NC
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"I am thrilled with the level of service and care provided while having my wedding dress cleaned and stored by Elite Cleaners. I'm almost embarrassed to say, but by the time I took my dress to Elite it had been 5 years since my big day! By that time, my dress was filthy and began to discolor. I really thought there was no hope in restoring my dress to its original condition. The dress was so detailed with embellishments and buttons... I thought in the very least some of the detail would be lost in the preservation process. To my amazement, after Elite worked their magic, my dress appeared whiter and brighter than it did when I purchased it from the store!!! In fact, I stayed in contact with Leila throughout the process and was even invited to the store to look over the dress before it was boxed for safekeeping. I had done ALOT of research before choosing Elite for their preservation service. The cost was unbeatable and the turnaround time was unmatched. More importantly, you can't put a price on piece of mind and knowing that all the work was being done in house and locally provided assurance that I had made the right choice. The box even has a window that allows you to see your dress without compromising the preservation work. This is especially nice now that I have a daughter of my own. We can look at the dress and relive the memories of my special day for years to come. Leila and your team at Elite Cleaners...I cannot thank you enough for the excellent service provided. You have made a customer for life and I will continue recommending your services to all my friends and family!"
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"I have had my clothes cleaned by Elite Cleaners for 25 years. I have never had one complaint."
-Margie Israel via Facebook |
"You guys have such great service! Thank you!"
Danielle McGowen via Facebook |
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"Superb service. Carole is very personable, she’s the reason I continue coming back!"
Scott Ginez via Google - Elite Cleaners @ Sun Valley |
"Friendly staff and reasonable prices. I have a lot of alterations done here and they always do a great job."
Tim Parker via Google - Elite Cleaners @ Stonecrest |
" I don't think I can accurately describe how wonderful the experience I had with Elite Cleaners.
About 6 weeks before my wedding, I had to get a new wedding dress! I dropped it off to get it cleaned and would not have guessed the series of events that would take place afterward. When I first bought the dress, I followed the bridal boutique's recommendations to drop it off at Elite Cleaners since that is the cleaners they recommend. I was contacted by the owner and wedding dress cleaner Leila about the cost of cleaning my dress. She also asked if I was going need any alterations on my dress...I needed several! She explained that she wanted to wait before cleaning my dress to get the alterations so that I wouldn't have to get my dress cleaned again. I really appreciated her honesty and consideration. I explained that I lived in Columbia SC and that I need my dress somewhat quickly. Leila went on to explain that they have a seamstress named Marlene that is an expert seamstress that she would recommend her because she is wonderful with formals alterations. Also Leila herself could empathize since she has three daughters and stated that she knows how stressful this time can be. Leila had my dress picked up from the branch where I left it to the one on Carmel Rd so that the cleaning and alterations could be done in one spot and save me from making several stops in a city I don't live in. I was willing to commute for great service and drove the 1.5 hour journey only twice to get my dress altered before it was ready. She completely took care of me! Marlene is a darn good seamstress with 40+ years experience and it shows! I attached some before and after pics at the end of this review, although the after seems to want to post first! Just reverse the order, haha! The price was fair and the customer service was top notch. I don't have a picture to post here but my dress, once it was altered and cleaned, looked amazing! I felt like royalty in it and I am so grateful to Leila. I can't even fully post how helpful she was in helping me get my dress in fear that someone may take advantage of her kindness, she was that over-the-top helpful. I am also grateful to Jo in her contribution in helping me get my dress at a time that worked well for me. Leila said to me that the cleaners once belonged to her father and that he always emphasized how important it is to keep the customer first priority, and she could not have done any better! They personalized caring for me in a way that I never expected and I will be always appreciative. If I ever have any formal attire that needs cleaning or alterations again, I would definitely use Elite Cleaners, even if I still live 80 miles away".
Sicily Cancryni - via Google
About 6 weeks before my wedding, I had to get a new wedding dress! I dropped it off to get it cleaned and would not have guessed the series of events that would take place afterward. When I first bought the dress, I followed the bridal boutique's recommendations to drop it off at Elite Cleaners since that is the cleaners they recommend. I was contacted by the owner and wedding dress cleaner Leila about the cost of cleaning my dress. She also asked if I was going need any alterations on my dress...I needed several! She explained that she wanted to wait before cleaning my dress to get the alterations so that I wouldn't have to get my dress cleaned again. I really appreciated her honesty and consideration. I explained that I lived in Columbia SC and that I need my dress somewhat quickly. Leila went on to explain that they have a seamstress named Marlene that is an expert seamstress that she would recommend her because she is wonderful with formals alterations. Also Leila herself could empathize since she has three daughters and stated that she knows how stressful this time can be. Leila had my dress picked up from the branch where I left it to the one on Carmel Rd so that the cleaning and alterations could be done in one spot and save me from making several stops in a city I don't live in. I was willing to commute for great service and drove the 1.5 hour journey only twice to get my dress altered before it was ready. She completely took care of me! Marlene is a darn good seamstress with 40+ years experience and it shows! I attached some before and after pics at the end of this review, although the after seems to want to post first! Just reverse the order, haha! The price was fair and the customer service was top notch. I don't have a picture to post here but my dress, once it was altered and cleaned, looked amazing! I felt like royalty in it and I am so grateful to Leila. I can't even fully post how helpful she was in helping me get my dress in fear that someone may take advantage of her kindness, she was that over-the-top helpful. I am also grateful to Jo in her contribution in helping me get my dress at a time that worked well for me. Leila said to me that the cleaners once belonged to her father and that he always emphasized how important it is to keep the customer first priority, and she could not have done any better! They personalized caring for me in a way that I never expected and I will be always appreciative. If I ever have any formal attire that needs cleaning or alterations again, I would definitely use Elite Cleaners, even if I still live 80 miles away".
Sicily Cancryni - via Google
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"I just wrote a 1-star review at another dry cleaner so I figured I could give some love here. Didn’t realize how great a job they do until I went somewhere else. All ways on time, never had an issue, friendly folks."
Cory Parker via Google - Elite Cleaners @Morrocroft |
"This is THE BEST cleaners in South Charlotte. The staff is always very friendly and all clothing items are always ready on time. Missy is especially helpful and accommodating. My husband uses them about three times a month and we have never had any problems!"
Ashley McDonald via Google - Elite Cleaners Carmel Commons |